Our E-Commerce Customer Service provides
Experienced customer care team
Pre-sale support including product information, pricing, and availability
Order support including delivery times and backorder status
After-sale support: replacements, returns, cancellations, and more
SLA for all clients
Unmatched E-Commerce Customer Care Service
Every fulfilment service talks about customer care. We built our business around it. Our relationships with clients and their customers define who we are, and also we spare no effort to make those relationships strong and enduring.
We mind the details so you don’t have to
At every stage of the fulfilment process, from storage and picking to kitting and packing, through to delivery and then post-sales care, we help you deliver exceptional customer service. With us on the job, your team can now easily focus on growing your business.
Knowledge is power
We strive for perfection, but the world is also an imperfect place. When things go awry, we are fully prepared to keep you and your customers informed, and also to help deliver a resolution that satisfies all parties.
Poised, professional issue resolution
Every fulfilment issue is also an opportunity to show how your company handles adversity. Our experience lets us handle any issue completely and also confidently, reassuring your customers that they chose the right company to do business with.
