Hassle-free returns processing that tells customers you mean business

When everything works according to plan, any company can look good. Exceptional businesses—the ones that keep customers ordering time and again—step up with reliable E-commerce returns management system when they encounter bumps in the road.

We see every return as an opportunity to show customers that your company is responsive and reliable. We process returns quickly, efficiently, and courteously, making an unforgettable impression on your customers. Also, we complete the process by reporting back to you, letting you know why each return was initiated.

E-commerce Returns Management Software

E-Commerce Returns Management Service That Builds Brand Loyalty

Our proven fulfilment system minimises returns overall, and processes returns with the speed and courtesy that set your business apart.

The best returns are the ones you avoid

Our storage and picking operations are calibrated for complete accuracy. When returns are necessary, our system handles them quickly and smoothly, supporting the experience your customers deserve.

E-Commerce Returns management makes a huge impression

Consumers can afford to be choosy, and the range of return options you offer can also mean the difference between making a sale and losing a customer to the competition. We put customers’ minds at ease even before they place an order.

Easier returns for everyone

No matter the reason for a return, it’s no one’s idea of the perfect outcome. For customers, returns mean extra time and effort. For you, they mean dips in efficiency and unexpected changes to your inventory.

But just like your business, most customers understand that bumps in the road are sometimes inevitable. That’s why we see returns as an opportunity to show customers that you’re ready to take care of them, even when things go sideways.

Packing and kitting that protect your deliveries

Our teams, systems, and processes are designed to get every detail exactly right. We wouldn’t dream of undoing all that work with anything less than the most careful packaging possible.

From simple one-off shipments to elaborately kitted presentations, we package each delivery to withstand the rigours of its journey. Unfortunately, damaged shipments are a fact of life. When worse comes to worst, our barcoding system helps get returns, replacements, and customer credit rolling quickly.

An experienced partner ready to help grow your brand

Over the years, we have encountered every kind of fulfilment scenario, including some that might surprise you. And we’ve helped our clients each time.

Our comprehensive fulfilment solution gives you the control you need by integrating seamlessly with your e-commerce platform. At the same time, it also frees you to focus on product development, sales, and all the other factors that help develop your brand and grow your business.

Each of our clients has a unique vision, and each deserves a tailored fulfilment solution that supports their brand with each delivery. That’s what we offer.

Everything we offer, from our experienced personnel to our flexible automated systems, is designed to build a long-term relationship with each client. No matter where the future takes your business, we’ll be there to keep your customers satisfied and returning for more.

Some of our Integrations

We can plugin to over 30 platforms so please ask if you do not use any of these.

E-commerce Returns Management For Magento
Best E-commerce Returns Management Service, Warehousing And Storage Services For Cdiscount Platform
Ebay E-Commerce Platform Integration And Warehousing And Storage Services
Pick Pack And Ship Services
E-commerce Returns Management Software For Finac Platform
E-Commerce Platform Integration And Pick Pack And Ship Services For ShopTo
Shopify E-Commerce Platform Integration
Pack And Ship Services for Amazon Fulfilment Orders
best e-commerce customer service, Warehousing And Storage Services for Raukten
E-commerce Returns Management Software Integrated With Walmart Platform
Pick Pack And Ship Services For Volusion Platform
best e-commerce customer service, Warehousing And Storage Services for Newegg


Established just over 10 years ago, RWB is an E-commerce service provider registered in Dublin, Ireland and the United Kingdom. 

We provide fulfilment services from our Fulfilment Centre in Strabane, Northern Ireland. We also build, launch, and manage eCommerce stores, marketplace listings and B2B portals for UK, US and Irish companies.


© 2023 All rights reserved.

Red Wire Blue Limited, Reg No. IE474565
Red Wire Blue UK Limited, Reg No. NI656473